FAQ

Frequently asked questions

Do you provide personalised cards and gifts?


We can provide bespoke or personalised cards for orders of over 20 cards or more of the same design. Please use the contact us form to get in touch to discuss the design. We're sorry, we can't provide personalised gifts at the moment.




I'm interested in stocking your products, do you have a wholesale brochure?


Yes! Drop us line via the contact us form and ask for a brochure.




I have a problem with my order / my order hasn't arrived


Please get in touch via our contact form and we will retify the problem ASAP.




How environmentally friendly are your cards and gifts?


We are always thinking about how we can do our bit to protect the environment. It started with ensuring all our greetings cards are printed on recycled and uncoated card. Uncoated card means they can be recycled again, after use - but it didn't stop there. As soon as recycled envelopes became available, we switched our supply and when we introduced prints and notebooks we also used recycled card and board. Single-use plastic is particularly hard to avoid, as we need to protect our cards and gifts from damage, especially when displaying cards at events. When buying online, anyone can ask for 'no cello' on their card order, but we resisted using compostable cellos until they were proven to last longer than a few weeks! We are pleased that now we have found a suitable supplier and will be gradually introducing compostable and biodegradeable cellophane bags for our cards and eventually our prints and notebooks. But it doesn't end there, we will continue to look at any way we can to use more environmentally friendly packaging and reduce our impact on the environment.